Returns & Exchanges
At BRIC'S, we stand behind the craftsmanship of our luxury travel goods and offer a 30-day return window for items in original, unused condition with all tags attached. We strive to ensure your complete satisfaction with every purchase from our collection.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original protective dust bags and shipping box, ensuring all original documentation and hangtags are included.
Attach the Shipping Label
Print the prepaid return shipping label provided via email and secure it firmly to the outside of your package, removing any previous delivery labels.
Drop Off and Track
Hand your package to the designated carrier and retain your tracking receipt; your refund will be processed within 7-10 business days of arrival at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing